01-05-2021 06:54 PM - last edited 01-05-2021 06:56 PM
Hello,
Recently am experiencing issue with my battery life of my 21 Ultra.
When I bought my mobile in February, My charge was lasting around 1d 6hrs but today, 1st of May, Am getting only 15hrs of Full charge as per the battery usage status.
Day by Day it is decreasing...
Refer to my Screenshot.
I saw a video to use the wipe cache partition to reset the battery usage status but using the Power Key + Volume Up button simultaneously + usb cable plug in on a pc but nothing happens, my phone boot normally.
I have work profile setup on the phone, is it because of that am unable to access the Recovery mode?
Any Solutions to reset the battery usage status?
I have tried *#0228# as well but still having 15hrs of charge...
All my apps are in deep sleep as well...
Please help 😞
01-05-2021 08:18 PM in
01-05-2021 09:27 PM in
Usb in power plug does not change anything The phone does not boot up in recovery mode even if the Volume up & power key is pressed simultaneously.
I will try like u said...switch off the phone when it's charging.
This really sucks...my battery usage is now 15hrs only..it has been just 20 mins since my last charge.
My battery dropped to 95%
Check the picture
01-05-2021 10:09 PM in
01-05-2021 10:40 PM in
Nearly all my apps have been put in deep sleep...
Now am at 80%
I hope samsung fixed it soon since I saw many posts like these in the forums...
02-05-2021 01:17 AM in
02-05-2021 08:57 AM in
02-05-2021 10:47 AM in
Hello Aklima,
As you can see from the screenshot
Only these 2 apps r running in the background with 0.1 & 0.2%
Even i cannot boot from recovery to wipe my cache
02-05-2021 10:48 AM in
Nothing happens
The phone boot normally....😔
02-05-2021 03:51 PM in