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Original topic:

Unable to print after android 12 upgrade

(Topic created on: 30-01-2022 12:53 AM)
Zz0712
Apprentice
Options
Galaxy S21 Series

Hello,

My devices are not longer able to see the epson printer under:

Settings/connections/more/printing 

I have the epson printer enabler but it is unable to locate it.  (Issue is also on my tab s7+ and flip3)  no issues on ipados,macos, or windows for printing over wifi.

Thx

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5 REPLIES 5
the7thson
First Poster
Options
Galaxy S21 Series

Have never had so much trouble trying to print a simple shipping lable.  I will no longer EVER buy a Samsung of Google pixel.  

 

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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@Zz0712: Please can you take a look at the steps in the link below from our friends at Samsung Australia, to see if you have your S21 set up correctly to print via your Epson printer?

How do I print from a Samsung Phone? | Samsung Australia

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Zz0712
Apprentice
Options
Galaxy S21 Series

I don't have a Samsung printer, and I've always used the plug-ins for epson or brother depending on my printer selection 

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Solution
Zz0712
Apprentice
Options
Galaxy S21 Series

I tried two samsung devices with the SPS plugin and cannot seem to find my printers, I'll check the printers' IPs but the Samsung devices should have no issues finding them.. I checked note 10+ and it cant seem to.  I have a wifi 6 router.  Any known issues printing over wifi 6 with Samsung?

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Solution
Zz0712
Apprentice
Options
Galaxy S21 Series

I had to reset the wifi and completely clearing settings on the printer.

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