Unable to move items to Secure Folder

[GrGaja08]

With the new updates I am unable to move items from my gallery to ##SecureFolder in my Galaxy S21 5G. It happened after the latest update. Earlier update stopped#WhatsApp being unable to download contents from Dual App, #Samsung pointed the finger at third party, now with Secure Folder. I am not too sure who to turn to now, I hope Samsung doesn't keep on saying us to use the phone without applications after spending some dollars on their phone, or ask us to reset the phone for something that happens to multiple user

[Tamanna_b]

Even In Samsung A50 having  same issue please try to resolve it soon.

[Noel Power]

Most probably, you can't move them because they're in WhatsApp folder, move them to a new folder preferably not in the Android folder and try to move them from there

[Bahaa Deab]

worked thanks

[Harbourview]

This worked for me. Thank you so much. It is a way around fix. Samsung failed here and we are making the best of it.

[Piervs]

Hi I was also having this issue and after some troubleshooting I realised the issue was the folder the file was in. So I transferred the file to another folder (for my scenario I had a picture in my WhatsApp folder and moved it to my camera folder) afterwards secure folder was able to work properly. I really hope this helps x 

[Members_ouUbwRJ]

Moving my files (pictures and video's) to a newly created album and then moving them to the Secure Folder fixed it for me. My files were in a Whatsapp folder and the secure folder bugs when trying to move it from there. Move the files to a different folder like your camera roll or a newly created album and move the files from there to the secure folder. That should fix it.

[DeonKotze]

Thanx for that! Yes I could not move videos to secure folder but after moving it to Camera folder it works! What is wrong with Samsung that they cannot tell us that? I am so fedup with Samsung I will move soon to another 

[DeonKotze]

Move it to Camera folder and then to Secure folder

[DeonKotze]

So us users have to find the answer for all our problems by ourselves, Samsung is just there to market and sell their phones, and then give you the answer in the book without even checking if it works or checking back here. Samsung sucks! Time for a change...

[sugarcube]

it worked! thanks!