21-02-2022 09:05 PM
With the new updates I am unable to move items from my gallery to ##SecureFolder in my Galaxy S21 5G. It happened after the latest update. Earlier update stopped#WhatsApp being unable to download contents from Dual App, #Samsung pointed the finger at third party, now with Secure Folder. I am not too sure who to turn to now, I hope Samsung doesn't keep on saying us to use the phone without applications after spending some dollars on their phone, or ask us to reset the phone for something that happens to multiple user
24-05-2022 09:06 AM
Thank you. This worked. But I don't it is the way it should be
26-05-2022 06:47 PM
I am also facing the same issue with my Galaxy A52. I cannot move WhatsApp images to Secure folder. Screenshot images however are able to move.
26-05-2022 10:49 PM
Whatsapp may have changed a few things not sure so you just have to take a screenshot of anything you get from Whatsapp and then you can move the screenshot to the secured folder.
27-05-2022 04:07 AM
I am facing same error in samsung s10 plus.
28-05-2022 08:34 PM
Me too. So annoying!
Are Samsung doing anything?
30-05-2022 06:44 AM
Had the same issue. They were all whatsapp photos that I was trying to move. Moved them from the whatsapp photos album to the camera album and then was able to move them to the secure folder with no issues. Kind of a pain, but pretty easy workaround.
31-05-2022 02:36 PM
It seams its the pics that have been sent to me on whats app wont move.. pics ive had from else where move ok. So some reason whatsapp is blocking them to be moved as they have been sent in whats app. Absolutely stupif
06-06-2022 10:32 PM
First time using the secure folder. Very frustrating but after reading the comments moving images from WhatsApp folder to camera resolved my issue. Hopefully Samsung or WhatsApp fix the issue.
10-06-2022 05:05 PM
I don't even have the option to move the pictures into my secured folder, my device is Galaxy Note 10+ and my device is updated
17-06-2022 12:23 PM
I have the same issue. Those trouble shooting steps do not work. #Note20Ultra