21-02-2022 09:05 PM
With the new updates I am unable to move items from my gallery to ##SecureFolder in my Galaxy S21 5G. It happened after the latest update. Earlier update stopped#WhatsApp being unable to download contents from Dual App, #Samsung pointed the finger at third party, now with Secure Folder. I am not too sure who to turn to now, I hope Samsung doesn't keep on saying us to use the phone without applications after spending some dollars on their phone, or ask us to reset the phone for something that happens to multiple user
24-09-2022 12:24 AM
05-10-2022 04:42 PM
06-10-2022 05:31 AM - last edited 06-10-2022 05:33 AM
Is still not working. Tried all the option still same issue on my A71
14-10-2022 02:24 AM
It seems I am able to move pictures, but I cannot move videos. It says "Couldn't move all items. 0/1 items moved." Please help, I've tried to restart my phone and it doesn't work, and I tried those steps that you said as well. It didn't work.
18-10-2022 05:23 PM
@Members_91hIpgT Hello, the system prevents moving files from the Whatsapp media directory to the Secure Folder. To do this, you can create another album, outside the Internal Memory / Android directory and then you can share with the Secure Folder. Greetings.
07-11-2022 12:31 PM
12-11-2022 10:41 PM
Exactly the same with me ever since updating to version 14. The samsung on line guy had no idea what the issue was again problems with samsung
12-11-2022 10:42 PM
Same here
12-11-2022 10:45 PM
This is happening on the s22 ultra
Just unbelievable samsung has allo3dcthis to happen do they not check their up grades
13-11-2022 06:19 AM
same here