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Original topic:

Unable to clear voicemail

(Topic created on: 11-07-2021 07:30 PM)
nrosko
Apprentice
Options
Galaxy S21 Series

Always says I have voicemail when i do not. I try the settings then clear date & cache for phone app. 

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1 Solution


Accepted Solutions
Solution
GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Took this from a different post from here.
Hope it helps
user @Chewbacca something like that.

Im assuming that you`ve listened to the voicemail and its still showing the notification.
There are 2 steps that you could try.

Option 1
Try calling yourself from the same device. it will go to voicemail. leave a voicemail. and then listen to the voicemail and then delete this. this should help.

option 2

Go into settings > Applications > tap on the three dots in the top right hand corner > tap on show system apps > scroll down the list of apps until you see the three seprate phone apps > go into each phone app and clear cache and data.

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7 REPLIES 7
bluemeanie
First Poster
Options
Galaxy S21 Series
Same problem on my S8 & wife's galaxy too?
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GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Under phone settings is your voicemail setup?

If not best to set it up according to your carrier.
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Solution
GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Took this from a different post from here.
Hope it helps
user @Chewbacca something like that.

Im assuming that you`ve listened to the voicemail and its still showing the notification.
There are 2 steps that you could try.

Option 1
Try calling yourself from the same device. it will go to voicemail. leave a voicemail. and then listen to the voicemail and then delete this. this should help.

option 2

Go into settings > Applications > tap on the three dots in the top right hand corner > tap on show system apps > scroll down the list of apps until you see the three seprate phone apps > go into each phone app and clear cache and data.

View solution in context

ACWOBBLER
First Poster
Options
Galaxy S21 Series
After update 95% of my contacts are gone . Anyone else got this problem ?
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nrosko
Apprentice
Options
Galaxy S21 Series

I can not see the option in settings to show 'show system apps'. Is this for the s21?

I only see one phone app & i try clearing cache & data but it doesn't fix the problem. 

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nrosko
Apprentice
Options
Galaxy S21 Series

I found it.

The option is not under the 3 dots in the corner but there are 3 lines above the list of apps & this will display the other phone apps. There are 4 phone apps & it seemed to be the last one that cleared it. Been driving my crazy for months. 

GoanGeek
Troubleshooter
Options
Galaxy S21 Series
If you have them saved to the cloud like Google they should come back.. make sure sync is on for contacts.
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