trying to claim android ear pods and tsg

[kevlaa]

Samsung asked for more info but how do i email it to them to process the claim.

Regards

Kevlaa

[Hackett]

on your email it says track my claim. clink on that and put you ref code in and pres track. in there you can upload your document

[kevlaa]

hi thanks for that the ref code they 3 sets of 3 numbets that they gave me and is larger than the boxes used to put that info in

[John3737]

I have just bought the S21 how do I claim the two free gifts please? It says on the net go to benefits and tap the pre order claim banner. I can't see that,? Regards John

[Jacko1602]

im trying to claim mine but wants a picture but it won't upload for me ?

[Scotteif]

https://20203.samsungpromotions.claims/janpreorder-phone/en-GB/

[Hackett]

the benefits tab is in this app

[Hackett]

the reference number is on that email , if its to big contact tem

[Hackett]

it say contact us under help and support

[Hackett]

contact them under help and support in the track my claim email