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Original topic:

Trade in

(Topic created on: 02-04-2021 12:37 PM)
TheFlyingEmperor
Journeyman
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Galaxy S21 Series
Hi
I traded in my S20 plus for a s21 ultra. 
Had an e mail over three weeks ago stating they had received my trade in device and will send a separate e mail if it passed their checks. But still to date I've had no email. 
Has anyone had the same problem?
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11 REPLIES 11
5ayf
Pioneer
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Galaxy S21 Series
I got my all OK and trade in complete email a month after receiving my handset. They are extremely slow. Worryingly slow to be honest. You're in limbo whilst you wait but thankfully it was all good when I received the email. You could try emailing them or simply hanging on a bit longer.
TomcatTC
Navigator
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Galaxy S21 Series

Yes, they received mine on the 25th February and got notification on 31st March that everything was complete