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Original topic:

The phone app issue

(Topic created on: 02-04-2022 05:47 AM)
AmirMhmd
Pathfinder
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Galaxy S21 Series
Hi
I'm having lots of issues with the phone app
Whenever i make a phone call it lags alot i can't hung up it takes minutes to hang up after clicking on hung up then when i make a normal call and end the call the phone restarts automatically which is really frustrating this issue only started after the latest update 
Is anyone else having this issue
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2 REPLIES 2
AmirMhmd
Pathfinder
Options
Galaxy S21 Series
I did clear the cache after installing the latest system update
BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Hi @AmirMhmd 

In addition to the option to clear an app cache I would also suggest the following too.

> https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 

> https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.