The camera constantly changes the lens used when zooming. (S 21 Ultra)
I want to take a picture with my 3x telephoto lens, so I zoom in. As intended, the camera automatically switches to my triple lens.
The camera preview looks great, but the camera automatically switches back to the main lens after half a second and only zooms optically.
This is a BIG problem, because the digitally zoomed images from the main lens look very bad compared to what the triple lens can shoot, which makes the camera and the images completely unusable and unpredictable.
Some of the pictures look worse than the ones of my S9 +. This is very frustrating with a brand new € 1400 device.
IT SHOULD BE POSSIBLE to manually select the lens with which the photo is to be taken.
Yes, unfortunately that is a wrong assumption by Samsung, because in good lighting conditions the cropped image of the main sensor looks much worse than the optically zoomed x3 / x10 image.
You can sometimes get the phone to use the correct lens for a split second and the resulting images are MUCH better than the cropped ones.
This has been bugging me since I bought the phone at launch and I am seriously fed up with it.
Never had an issue with Samsung phones before, owned an S8 from launch, S10+ from launch too.
This one though, thoroughly unimpressed. Selling point is this camera, but over a month later its still playing these silly games, ruining moments I want to capture. Have zero faith in this camera right now.
I know I'm a little late here but found that when the camera switches lenses like that, turning off "focus enhancer" made a difference. It doesn't seem to switch anymore for me!
Focus enhancer comes up when it switches, and it's a little icon with some circles on the bottom left of the frame.
Maybe try turning it off and see if it works for you.