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Original topic:

tempremental notifications

(Topic created on: 01-02-2021 06:34 PM)
MichQx
Apprentice
Options
Galaxy S21 Series

I have just got the new samsung galaxy s21 5g. I am having trouble with the notifications for whatsapp and sms etc. Sometimes they cme through making a sound, as i have set them to do. Then, all of a sudden they will just start vibrating, and not actually making a sound. so i am then missing them. And now, they are coming through without making a sound or even vibrting?! I was speaking with someone last night trying to get it sorted, but they didnt seem to know why it could be doing it. I did everything they asked me too, which eventually included resetting the device and leaving it off for a period of time, before turning it back on. This seemed to have worked for most of today. and now the problem has started again! it has a mind of its own! it randomly decides when its going to notify me, and how. Any advise or help? i wondered if it was some sort of setting but it seems to be random now and i cant find what it could be?\thanks

11 REPLIES 11
meganlydia
Journeyman
Options
Galaxy S21 Series
yep mine does the same, I've updated the phone and still having that issue. also keeps shutting online apps down randomly all the time 🤷🏼‍♀️
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Yoz32
Student
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Galaxy S21 Series
exactly the same issue, spent hours searching forums and Web pages for a solution. nothing.
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MichQx
Apprentice
Options
Galaxy S21 Series
me too. I'm getting so annoyed! going to try and factory reset and see if it helps
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Agent616
Journeyman
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Galaxy S21 Series
yes. my phone has started this in the last few days. S20 Ultra 5G. resetting phone brings them back temporarily. seems to have started since last update.
bluegruntfuttoc
Journeyman
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Galaxy S21 Series
same issue on my S20+
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MichQx
Apprentice
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Galaxy S21 Series
I have reported the error. they said they will get back to me when they find the root of the problem 🤷‍♀️
Agent616
Journeyman
Options
Galaxy S21 Series
I don't think a factory reset would work as I believe this has been caused by the recent software update
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ironass
Hotshot
Options
Galaxy S21 Series

Taking WhatsApp as an example, try going to...

 

(phone) Settings > Apps > WhatsApp > Notifications > Message notifications > Sound... select the notification sound you want for WhatsApp and come back out.

Hope that helps.



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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Members_gHk6xYn
Journeyman
Options
Galaxy S21 Series

Getting the same issue, not with any specific app either.

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