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tempremental notifications

(Topic created on: 02-02-2021 01:33 PM)
1314 Views
MichQx
Apprentice
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I have just got the new samsung galaxy s21 5g. I am having trouble with the notifications for whatsapp and sms etc. Sometimes they cme through making a sound, as i have set them to do. Then, all of a sudden they will just start vibrating, and not actually making a sound. so i am then missing them. And now, they are coming through without making a sound or even vibrting?! I was speaking with someone last night trying to get it sorted, but they didnt seem to know why it could be doing it. I did everything they asked me too, which eventually included resetting the device and leaving it off for a period of time, before turning it back on. This seemed to have worked for most of today. and now the problem has started again! it has a mind of its own! it randomly decides when its going to notify me, and how. Any advise or help? i wondered if it was some sort of setting but it seems to be random now and i cant find what it could be?\thanks

11 REPLIES 11
meganlydia
Explorer
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yep mine does the same, I've updated the phone and still having that issue. also keeps shutting online apps down randomly all the time 🤷🏼‍♀️
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Yoz32
Student
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exactly the same issue, spent hours searching forums and Web pages for a solution. nothing.
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MichQx
Apprentice
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me too. I'm getting so annoyed! going to try and factory reset and see if it helps
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Agent616
Explorer
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yes. my phone has started this in the last few days. S20 Ultra 5G. resetting phone brings them back temporarily. seems to have started since last update.
bluegruntfuttoc
Explorer
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same issue on my S20+
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MichQx
Apprentice
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I have reported the error. they said they will get back to me when they find the root of the problem 🤷‍♀️
Agent616
Explorer
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I don't think a factory reset would work as I believe this has been caused by the recent software update
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ironass
Samsung Members Star ★
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Taking WhatsApp as an example, try going to...

 

(phone) Settings > Apps > WhatsApp > Notifications > Message notifications > Sound... select the notification sound you want for WhatsApp and come back out.

Hope that helps.



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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Members_gHk6xYn
Journeyman
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Getting the same issue, not with any specific app either.

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