TEMPORARY FIX FOR APP CRASHING ISSUE

[JamesCKelsall]

EDIT: If you have arrived at this thread from anywhere other than the one titled "PERMANENT FIX FOR APP CRASHES AVAILABLE", you should visit that thread by either going to my profile and to the most recent thread, or by going to this link: https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3... (ignore the security warning, it is a safe link to a samsung members thread). That thread is being kept up-to-date on the permanent fix.

You should only proceed with the steps below if the permanent fix did not work for you.

ORIGINAL TEXT:

The issue seems to be linked to the android system webview - uninstall the updates to the app and affected apps should work properly.

EDIT: Follow @TanjaArt's advice in the accepted solution - after uninstalling the updates you should disable automatic updates for the app until a permanent fix is released.

Go here (open in play store) https://play.google.com/store/apps/details?id=com.google.android.webview, then press uninstall. After it has finished, press the menu button in the top-right corner, and make sure "enable auto-update" is unticked.

EDIT: A small number of people are reporting that they are unable to uninstall the updates due to the app appearing as disabled, but are still experiencing the problem. Unfortunately I am not aware of any solution to this problem, and if you are affected you may have to wait for Google/Samsung to issue an update.

EDIT: @Westielle has reported that uninstalling chrome (https://play.google.com/store/apps/details?id=com.android.chrome) works for those who are unable to uninstall webview.

If Google play displays an available update for these apps but the update is failing, you will not be able to uninstall the updates through Google play. Instead, you should follow the below instructions:

• Go to settings
• Press the search button and search for webview.
• Tap the "android system webview" option.
• Press the menu button
• Press uninstall updates

If there is no option to uninstall the webview updates:

• Return to the search screen
• Search for chrome
• Select chrome
• Press the menu button
• Press uninstall updates

[Enchanted_blue]

Thank you,  seems to have sorted mine. 

[Richardfifty]

Thanks so much it worked for me too

[Jermarca]

Verified this works for me as well. Is there some way to sticky this solution to the top? A Google search did not bring this up as a solution. Also, can Samsung send this info out to users? Thanks Samsung Community! 

[Joeeye]

Just wondering why its crashing now. It was installed on my phone over a week ago, but no crashing until now.

UPDATE - So I decided to install the webview update from the play store again and apps aren't crashing (yet). Fingers crossed.🤞

[Riamsu]

Even Samsung members was crashing. I have read the solution online.

[Westielle]

Mine is disabled so I cannot do this solution

[JamesCKelsall]

I have been wondering the same thing too - the last update I received for the app was 3+ days ago, so presumably it must be a bug in a piece of code which uses the date/time, and the bug "activated" for everyone after that time.

[JamesCKelsall]

Unfortunately you and one or two others seem to have this problem. I don't know of a way to fix it other than waiting for an update from google/samsung.

[Westielle]

Uninstalling google chrome updates worked for me because webview was disabled

[Joeeye]

Sabotage? Intentionally or not? Intriguing if you ask me. What I do know though is it hasn't affected my other Samsung phones S20 Ultra 5G or Note 10+ 5G.