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Original topic:

Tempered glass

(Topic created on: 16-06-2021 05:32 PM)
yaya1956
First Poster
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Galaxy S21 Series
Hi! My name is Ana.I would like to know why the tempered glass screen protector sor samsung galaxy s21 finger print doesn't work, I keep spending money and they are all the same,  any one can help me please? 
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6 REPLIES 6
xSteveuk
Helping Hand
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Galaxy S21 Series
Hi
Try setting more than one finger print

Also go settings Display
And set touch sensitivity On

Screenshot_20210616-171529_Settings.jpg
yaya1956
First Poster
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Galaxy S21 Series
Try that Steve doesn't work either, is a problem with the phone I'm worried now
Thanks for getting back to me
Ana
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BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series

Hi @yaya1956 

 

The Glass Screen Protector I use is the Whitestone Dome Glass Screen Protector and that works with my fingerprint scanner.

Also make sure the original factory fitted plastic screen protector is removed before fitting your own.

You can turn the screen sensitivity up in Settings, Display , Touch Sensitivity.

A couple of tips I picked up when setting up the finger prints are.

When setting up take x3 scans with each thumb and then rotate the phone around when taking further prints of each thumb so your phone can read both thumbs from the same finger print scan. Scan your prints as you would normally hold the phone.

Also using two fingers when setting up one fingerprint works pretty well.

Go into Settings . Biometrics and Security.  Biometrics Preferences . Turn Off Screen Transition Effect.

Then go into Settings and search for Optomise Battery Usage. Tap in Optimise  Battey Usage  tap to show All and scroll down to com.samsung.android.biom and toggle Off

For me this improved the fps on my Note.

I also have dry skin on my fingers and so find it sometimes beneficial to moisten my fingertip by breathing on it before unlocking the phone.


Current Phone >Samsung Z Fold³ 5G.

Previous Phone > Note 20 Ultra 5G SM-N9860.

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yaya1956
First Poster
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Galaxy S21 Series
Hi! Please can anyone tell me the pre-installed apps for samsung s21? Try to open files on my internal storage and the system says , don't have any app that can open this type of file, I suppose I'm missing an app, I think?
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@yaya1956: What kind of file are you trying to open? This should be visible at the end of the file name if you're accessing them via My Files > Internal Storage e.g. photo.jpg. 

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yaya1956
First Poster
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Galaxy S21 Series
Movies takes me to thumbnails and then to database_uuid, and next bottom .nomedia, I remember trying to open messages is the same it was a WhatsApp still the same, my son told me that I delete one of the apps that can open files and I know I delete some of them thinking that I don't use them and I have not idea wich one's, would you be able to help me please? Thanks Andrew
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