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Go to solution Solved

Stuck on updates S21

(Topic created on: 07-10-2021 02:57 PM)
1420 Views
Canevsky
Journeyman

‎07-10-2021 01:20 PM - last edited ‎07-10-2021 01:21 PM

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I bought this phone 10 days ago and there is no update... I tried Smart Switch nothing...

Software update.jpgSettings.jpg

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18 REPLIES 18
rogersdave77
Troubleshooter

‎07-10-2021 01:26 PM

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Try wiping cache partition, rebooting and try again
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Canevsky
Journeyman

‎07-10-2021 01:30 PM

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In response to rogersdave77

I tried that, doesn't work.

 

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rogersdave77
Troubleshooter

‎07-10-2021 01:41 PM

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Factory reset🙈
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Canevsky
Journeyman

‎07-10-2021 01:42 PM

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In response to rogersdave77

I've done that too 🤣

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Aklima
Big Cheese

‎07-10-2021 02:46 PM

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Hi,
You should have ur phone replaced.
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Canevsky
Journeyman

‎07-10-2021 02:48 PM

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In response to Aklima

I went to the shop and they told me it is up to date...

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Aklima
Big Cheese

‎07-10-2021 02:51 PM

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In response to Canevsky
It's not as s21 software dates on October
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Canevsky
Journeyman

‎07-10-2021 02:53 PM

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In response to Aklima

Yeah i don't know what should i do.

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Aklima
Big Cheese

‎07-10-2021 02:57 PM

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In response to Canevsky
Speak to the manger in store and have it replaced as it's ur right.
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