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Original topic:

Stuck on updates S21

(Topic created on: 07-10-2021 01:20 PM)
Canevsky
Journeyman
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Galaxy S21 Series

I bought this phone 10 days ago and there is no update... I tried Smart Switch nothing...

Software update.jpgSettings.jpg

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2 Solutions


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Solution
adamlee
Troubleshooter
Options
Galaxy S21 Series
You can use Odin on pc and keep your data..it's pretty simple

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Solution
adamlee
Troubleshooter
Options
Galaxy S21 Series
Nope you can go straight to the latest version

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18 REPLIES 18
rogersdave77
Helping Hand
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Galaxy S21 Series
Try wiping cache partition, rebooting and try again
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Canevsky
Journeyman
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Galaxy S21 Series

I tried that, doesn't work.

 

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rogersdave77
Helping Hand
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Galaxy S21 Series
Factory reset🙈
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Canevsky
Journeyman
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Galaxy S21 Series

I've done that too 🤣

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Aklima
Troubleshooter
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Galaxy S21 Series
Hi,
You should have ur phone replaced.
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Canevsky
Journeyman
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Galaxy S21 Series

I went to the shop and they told me it is up to date...

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Aklima
Troubleshooter
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Galaxy S21 Series
It's not as s21 software dates on October
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Canevsky
Journeyman
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Galaxy S21 Series

Yeah i don't know what should i do.

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Aklima
Troubleshooter
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Galaxy S21 Series
Speak to the manger in store and have it replaced as it's ur right.
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