Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Stuck on One UI 4.0 beta

(Topic created on: 14-02-2022 03:06 PM)
gbutcher1
First Poster
Options
Galaxy S21 Series
So I downloaded and installed the One UI 4.0 for my S21 ultra in October 2021. I haven't had an update or security patch since. I am concerned that I'm stuck on this Beta. I can't remove it. I have tried removing it through my PC on Smart Switch however, I getting an error message saying I don't have enough space on my harddrive however, I have gbs worth of space. I have tried withdrawing from the Beta programme on the Samsung Members however, I get a message saying it has ended. Can anyone help with this?
0 Likes
3 REPLIES 3
pete007
Troubleshooter
Options
Galaxy S21 Series
The beta program has finished.
0 Likes
KholaI
Moderator
Moderator
Options
Galaxy S21 Series

Hey @gbutcher1 

The Beta programme finished quite some time ago, so it's strange that your phone hasn't updated. Have you tried performing a factory reset, to see if this helps? This will wipe all the data from your phone. For more info on this, please click on the following link: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

0 Likes
gbutcher1
First Poster
Options
Galaxy S21 Series
Hi I have factory reset my phone however I am still stuck on the beta and the October update. Can you please help?
0 Likes