22-08-2022 09:59 PM in
My S21 currently does not charge using a USB-c to USB-c cable. However, it does charge using a USB-c to USB-A cable. I find this very bizarre.
1 - I tried several USB-c to USB-c cables (5 in total). They all work fine to charge my Nintendo Switch.
2 - I tried several USB-c to USB-A cables. They work fine with the phone.
3 - I tried resetting the USB cache and data. Problem persists.
4 - my partner has an S10, with exactly the same problem.
Any ideas what might be going on? The USB-c port seems fine because it works with a USB-c to USB-A cable. The issue only appears when using USB-c to USB-c. I am totally at a loss on how to fix this. It's very annoying because I cannot use Android auto in my car, which only has USB-c connections, not USB-A. Any input is much appreciated!
23-08-2022 05:12 AM in
I'd suggest to take the phone to a Samsung Service Centre or Samsung Experience Store so they can take a look at the issue @Members_7HaT8In
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-08-2022 11:46 AM in