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someone can hear my video on the same device during the call

(Topic created on: 19-12-2021 06:22 PM)
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Sam Commun
Student
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Hi guys, I need help. My phone is samsung s21 Ultra 5g. Someone can hear the video or music I play on the same device during the call. And another issue, the caller complain that he/ she can hear themselves when talking to me. Can somebody help me solve this issue ? I appreciate....

2 REPLIES 2
LongTall
Explorer
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I thought the music/video would cut out during a call?
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Sam Commun
Student
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It is supposed to cut out during the call, I meant when we are on the fb messenger call, not regular phone call. It did not happen if I use different phone. Once again, during the fb messenger call, I open a video clip and a person who's on the phone with me told me he heard that. I wonder why . I hope the problem will be solved. Thanks, LongTall 

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