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Original topic:

Software update

(Topic created on: 23-05-2023 10:08 PM)
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danielkavii
Student
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I have an s21 ultra and still have the android 11 and there is no software update showing. What is the problem of this?
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13 REPLIES 13
Pugs1957
Samsung Members Star ★
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Thanks, yes that's what I was looking for but it hasn't clarified why you aren't getting updates. The codes are for different countries. BTU is the active country code and this is the UK. XME means this is a Malaysian device. On the same screen where you found this info please can you confirm the baseband version?
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danielkavii
Student
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G998BXXU3AUDA
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Pugs1957
Samsung Members Star ★
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Thanks very much. My good friend @ironass replied to a similar query here https://forums.androidcentral.com/threads/should-i-be-getting-android-12-by-now.1044222/

Basically, the phone won't auto update so it has to be flashed using Odin.

Herein lies a other problem, I am unable to give you guidance on this since this is Samsung's official website and I am unable to discuss unofficial methods of modifying devices.

I used to be a member of the Q & A team over at Android Central a few years back.

If you want help to update, there are some very helpful people over there.

I hope that helps.
Anonymous User
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Galaxy A02 Android 12 update

Screenshot_20230626-201254_Software update.jpg

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