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Original topic:

Slow Camera Start

(Topic created on: 09-03-2021 06:14 PM)
Danielm862
First Poster
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Galaxy S21 Series

Hi,

I've got the Galaxy S21+ (Exynos) unlocked in the UK.

When I open up the camera app, default settings on auto photo mode, the camera takes a good 10 seconds or so to actually focus...

I have tried clearing app cache, clearing data and I am on the latest software version available.

Has anyone else had a similar issues or found any fixes?

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9 REPLIES 9
MickB
First Poster
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Galaxy S21 Series
Do you have the scene optimiser on? That definitely slows thing down.
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Danielm862
First Poster
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Galaxy S21 Series

I've just turned that off, but still get a delay when starting the app unfortunately 😕

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GoanGeek
Troubleshooter
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Galaxy S21 Series
Are your lenses clear of smudges?
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Danielm862
First Poster
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Galaxy S21 Series

Yeah lenses are fine, and when it does focus the photos it takes are fantastic!

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GoanGeek
Troubleshooter
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Galaxy S21 Series
what camera version are you on? I have the Ultra and its ending .58

Ideally different lenses have a different focusing distance.

If it's not that , then better to get replacement.
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Danielm862
First Poster
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Galaxy S21 Series

Also on .58 yes, I have attached a video of what it is doing :smiling-face: 

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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@Danielm862: I see what you mean. If you head to Settings > Apps > Camera > Storage > Clear Cache > Clear Data, then restart the phone, does the issue persist? If so, head to the Samsung Members app > Get Help > Interactive Checks > Camera, and run through the on screen prompts. Does this return any errors? 

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Danielm862
First Poster
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Galaxy S21 Series

I have tried clearing cache and data, but it still does this! Also had the March update now (waited a few days to see if it helped), i think it might be a little faster, but it's difficult to tell. Still has much more delay than my S10 did. 

When using the camera its amazing though, so i'm not sure if it is hardware or software really?

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Danielm862
First Poster
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Galaxy S21 Series

What’s everyone’s thoughts on this? If it’s software I don’t mind waiting for a patch (call it the early adopters tax) but if it’s hardware I’ll need to get in touch with Samsung.

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