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Original topic:

Sim won't work in new phone.

(Topic created on: 30-04-2022 08:18 PM)
Shadow121012
First Poster
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Galaxy S21 Series
I've just had my new phone the galaxy  s21 fe 5g. I smart view from my old phone and everything was on my new phone. The only trouble is my new sim with the same number won't work and iv had a notification saying my sim is not provisioned. Can anyone help please.
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3 REPLIES 3
Pugs1957
Samsung Maker ★
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Galaxy S21 Series
You need to contact your carrier as it doesn't look as though they've activated your new sim.
RETIRED
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Shadow121012
First Poster
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Galaxy S21 Series
I will thankyou for your help.
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Ak3
Explorer
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Galaxy S21 Series
Have you updated your phone to the latest software? I ask this because S21 FE had a known software issue of not registering 5G With sim cards in tray 1
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