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Sim won't work in new phone.

(Topic created on: 30-04-2022 08:18 PM)
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Shadow121012
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I've just had my new phone the galaxy  s21 fe 5g. I smart view from my old phone and everything was on my new phone. The only trouble is my new sim with the same number won't work and iv had a notification saying my sim is not provisioned. Can anyone help please.
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Pugs1957
Samsung Members Star ★
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You need to contact your carrier as it doesn't look as though they've activated your new sim.
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Shadow121012
First Poster
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I will thankyou for your help.
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Ak3
Navigator
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Have you updated your phone to the latest software? I ask this because S21 FE had a known software issue of not registering 5G With sim cards in tray 1
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