Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Silent calls

(Topic created on: 12-02-2022 05:42 PM)
Gsb4
First Poster
Options
Galaxy S21 Series

Many times when I make or receive a call, I cannot hear the other person, nor can they hear me. I have to reset all the phone settings, then the phone calls function for a few hours or few days and then silent calls again until another settings reset. This happens with sims from two different operators in two different countries. So definitely a Samsung problem. 

I really regret getting this expensive phone when I have so much difficulty with a basic phone function. 

0 Likes
4 REPLIES 4
xSteveuk
Maestro
Options
Galaxy S21 Series
Hi,
This page may be helpful to you

What to do if you cannot hear the phone call sound well

https://www.samsung.com/latin_en/support/mobile-devices/what-to-do-if-you-cannot-hear-the-phone-call....

Also click on the get help button
At the bottom of the samsung members page
And run a diagnostic test
Speaker
0 Likes
nrg84
Pioneer
Options
Galaxy S21 Series

same problem here, of course it's a software bug, I did all the tests and each hardware part properly works. This is my last Samsung.

0 Likes
Dejan1
First Poster
Options
Galaxy S21 Series

Same issue on s21, restarting almost every day, not expected for such phone, very annoying

0 Likes
nrg84
Pioneer
Options
Galaxy S21 Series

Did anyone solve the issue?

0 Likes