20-01-2021 10:20 AM
It looks like S21's have started shipping early?
I got a dispatch confirmation from Samsung last night, tracking hasn't updated yet though.
20-01-2021 08:30 PM - last edited 20-01-2021 08:32 PM
I work in logistics and this is perfectly normal for a company as big as Samsung to prepare and create orders like this. It is also normal for them to create a consignment with a courier for dispatch which will consist of a date of their choosing. Because of the nature of this operation, its not uncommon for companies to create a consignment a couple of weeks before the dispatch date.
Therefore it is not uncommon for the recipient to receive an email to confirm that a consignment has been created and shipped.
The reason why DPD does not recognise the consignment yet is because it hasn't been scanned through their system yet. This will not happen until the driver scans the consignment upon collection.
Hope this helps.
20-01-2021 08:34 PM
20-01-2021 08:36 PM - last edited 20-01-2021 08:37 PM
Hahaha sorry Pete my bad 🙈😂
On a side note, you should be extremely excited right now, receiving a consignment email means that samsung have fulfilled your order and its all waiting to be dispatched on the 28th 🙌
20-01-2021 09:31 PM
You are lucky. My preorder shows expected ship date Mar 2 so debating to cancel the order. Disappointing since I've been loyal since S3.
20-01-2021 09:48 PM
I would give CS a ring or on a live chat pal, give them your order number and query the dispatch date. It maybe a system error.
20-01-2021 09:52 PM
Thank you. I did, so they bumped it up a week to Feb 23.
20-01-2021 09:57 PM
On my online order status, it states dispatched but no longer gives a delivery date. Not sure what date I’m expecting it. I hope it’s still the 29th or hopefully before.
20-01-2021 10:38 PM
Last year Galaxy S20 release date 10/03/2020
Samsung dispatched Galaxy S20 04/03/2020
20-01-2021 11:13 PM
@Adamksc So you got your s20 early?
I've had two emails. One from CS saying my s21 Ultra has shipped with a DPD ref that is not yet live. I also got email from Samsung Upgrade Programme saying "Congratulations ... your new Samsung Galaxy Smartphone is on its way!"
Does seem a little too early to be sending them out though.
21-01-2021 08:21 AM
Has anyone received their phones yet?