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Screen stopped working

(Topic created on: 09-06-2022 06:14 PM)
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grom197711
First Poster

‎09-06-2022 06:14 PM

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On June 7 the screen stopped working. The phone itself works. With an incoming call, knowing where the "ANSWER" button is located, you can press and the call goes through, but nothing is visible on the screen.
Exactly the same problem occurred to my friend on the same day.
Has anyone encountered such a problem?

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BandOfBrothers
Samsung Members Star ★★

‎10-06-2022 05:15 AM

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Technology can fail for various reasons @grom197711 

I'd suggest to visit a Samsung Experience Store or Samsung Service Centre and they'll assess your phone. 

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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