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Original topic:

screen protector

(Topic created on: 09-02-2021 08:32 PM)
Audmacd
Apprentice
Options
Galaxy S21 Series
Can anyone recommend a screen protector for the S21+ the fingerprint recognition is not working with the one I have even although the rest of the screen is responsive! I've looked at various ones and they seem to have mixed reviews.
10 REPLIES 10
papashaun
Helping Hand
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Galaxy S21 Series
Whitestone Dome glass protector Have had on my Note10+ for over a year and works fine ( I don't even need the extra screen sensitivity option turned on ) They are a bit more expensive but worth it If you go that route watch their installation videos first and take your time installing it - looks very fiddly but is actually quite easy to install - just make sure you follow all the instructions
Audmacd
Apprentice
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Galaxy S21 Series
Thank you, don't mind paying extra for something that works.
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papashaun
Helping Hand
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Galaxy S21 Series
Yeah I had tried 2 or3 before I saw a recommendation for the Whitestone and no regrets - as I said watch the install videos first, even have a wee trial run without using the adhesive first, cover the speaker openings etc with the strips they give you and make sure you have it on a level surface - they also have extra instructions ( can't remember if was in the instructions in the box or on their site re the fingerprint screen area
Does sound complicated but actually quite easy to do 😀
Steff1000
Explorer
Options
Galaxy S21 Series
Ebay, Input S21+ rugged case, or hybrid cases ( into ebay).
Steff1000
Explorer
Options
Galaxy S21 Series

Steffan.
Steff1000
Explorer
Options
Galaxy S21 Series
Amazon also have screenprotctor s, but usually at a higher price. Shop around!
Steff1000
Explorer
Options
Galaxy S21 Series
If you fingerprint scanner does not work. Either try deleting existing fingerprints in the security menu in settings or make a back-up using a SD card and factory reset you mobile. As you you are setting up you phone it will ask you to enter a fingerprint.
Do as the prompt says and it will also ask you to set up a four digit pin code do that as well. Once completed, once in the lock screen it will ask you for a fingerprint or pin code.
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Joeeye
Hotshot
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Galaxy S21 Series
Did you set up a new fingerprint after you installed the screen protector?
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Audmacd
Apprentice
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Galaxy S21 Series
Yes, I initially set it up with the screen protector on but I was having problems. I then removed the screen protector and cleaned the screen before setting up the finger print, I read somewhere it's best to set up the fingerprint before installing a screen protector. Once set up I cleaned the screen again and put on a new screen protector but it's still not responsive. It's driving me mad because I keep getting locked out of apps. I don't like not having a screen protector on but I'm getting to the stage where that's going to be my only option. This is the biggest disappointment with the S21+ for me.
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