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Original topic:

Screen mark

(Topic created on: 23-05-2021 03:03 AM)
PainedPete
Apprentice
Options
Galaxy S21 Series
Hi I was wondering of anyone else has had an imperfect screen glass. I got a mark approx 6 mm long it is simular to a scratch but is clearly a manufacturing problem.. Any feedback would be appreciated.
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3 REPLIES 3
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S21 Series

Your Samsung phone should have a plastic tpu screen protector on it.

You can check with your nail along the edges @PainedPete 

It's probably this that's caught a scratch and can be easily removed , and then if you wish to stop scratches to the actual phone screen be replaced with one of the many plastic screen protectors available on the market or a Whitestone Dome Glass Screen Protector which is my preference.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

PainedPete
Apprentice
Options
Galaxy S21 Series
I removed said screen protector in preparation for putting a whitestone dome glass on this is when I noticed the mark. It honestly looks like a scratch that's been polished smooth.
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BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S21 Series

Take it to a Samsung Experience Store or Samsung Service Centre to be looked at @PainedPete 

As the screen protector has been removed then it may also depend on how long you've owned the phone, as Samsung may advise it's possibly user caused.

Applying the Whitestone Dome Glass Screen should help to hide the mark however.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.