28-01-2022 05:17 PM
Hi
I'm beyond frustrated with my S21. When I plug in my phone to my laptop using the Samsung cable, allow access to data, it shows that my photo file folder is empty. It's not!! I've been backing up photos for years and this is the first phone that won't let me. Help!
28-01-2022 05:50 PM
I did try two different laptops already.
28-01-2022 05:51 PM
Yes everything is still on my phone thankfully
28-01-2022 06:07 PM
28-01-2022 06:10 PM
I already tried the transferring images option. I'll look at access on my laptop but I'm not hopeful sincei tried my personal and work laptop with no luck. This used to be so easy with my S10, S9, S8 etc.
28-01-2022 06:38 PM
28-01-2022 06:49 PM
Thanks. I'll look into Degoo. I use Google photos but have always kept a backup on an external drive in case. It's so frustrating. I hate this phone. I loved my S10. Wish I hadn't "upgraded"
My other stupid phone issue is when I connect to my VPN... it slows the phone down so much that its dysfunctional. Never did that on any other phone. I've had a VPN for YEARS. I also have incredibly fast internet so that's not the issue. 🙄
Thanks for all your help
28-01-2022 06:53 PM
28-01-2022 06:59 PM
28-01-2022 08:19 PM
29-01-2022 01:38 AM
No that doesn't work. Thanks though