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Samsung upgrade program

(Topic created on: 24-01-2021 05:50 PM)
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Bamby2291
Journeyman
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I just noticed that I got two payments coming out same day one for s20 and one for s21 this cannot be right surely should be just for 1 

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9 REPLIES 9
Carme99
Student
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Hey mate. I had the same issue, I had a shipping confirmation from Samsung on Friday for the S21. Once you get your shipping notice then Klarna will pause the payment of your S20 for 30 days allowing you to send it back. Hope this helps!
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Bamby2291
Journeyman
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cheers for that I just look at my order got no shipping confirmation yet still says preparing
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Carme99
Student
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No worries man, found the copy of my email as well!

Screenshot_20210124-171633_Gmail~2.jpg

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Bamby2291
Journeyman
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hope I get one soon as my two payments come out on the 5th
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Maria_vm
Troubleshooter
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How does the upgrade program work? I know you pay monthly for your phone to Samsung but how do you get a sim? Is that another monthly payment to somewhere else? Just asking as I know mum would be interested in terms of a better contract for mine and her phones 😊
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Bamby2291
Journeyman
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you just get a new phone every year but you still need a sim card as all you get is phone if you like a new phone year its the way to go.
Maria_vm
Troubleshooter
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Ahh ok, thanks 😊
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prouv
Apprentice
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Scamsung offered me for my note 20 ultra 400 pounds, to get the s21u with the scamsung exynos trash CPU. No thanks, keep that ***** CPU and burn it.
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Fobss
Pioneer
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hey guys if you're in the UK i would contact klarna as it specifically says your first payment will be a month after receiving devices from supplier so surely no way they'll charge early right?
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