22-02-2021 10:21 AM
23-02-2021 07:30 PM
23-02-2021 07:32 PM
23-02-2021 07:35 PM
23-02-2021 07:46 PM
im in the same position as you guys, always thought samsung was a well run company until this, been chasing them 3 weeks for a tradei n pack, sent emails just to be told dont worry they will not charge me then next its a final demand for me to return the phone!!! i have tried the live chat on here complete waste of time they tell you to call a number that doesn't work, you then send an email and all they do is give you the same number 0333-207-9676 !
can i ask what number did you ring KSR to even be offered an email document, i dont mind paying postage just want to return my old phone but its put me off doing trade in again i should have just sold my old phone on ebay!
23-02-2021 10:13 PM
24-02-2021 12:48 PM