Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung + Scam

(Topic created on: 25-04-2021 01:18 AM)
1031 Views
Anonymous User
Not applicable
Options
Tried to purchase samsung + from my device settings as it stated i had 135 days left to arrange the cover.

After going to the website it stated because i did not do it within the first 45 days im not eligible.

So what's correct, the website or the phone?
0 Likes

1 Solution


Accepted Solutions
Solution
AndrewL
Moderator
Moderator
Options

@Anonymous User: I've had a look into this for you, and if you purchased your phone from a retailer, and have owned it for less than 6 months, then you can purchase Samsung Care+ via the following link. You'll need your IMEI or serial number to get started, which can be found in Settings > About Phone. 

https://uk.samsungcareplus.allianz-assistance.com/

View solution in context

0 Likes
5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
Options

Which country do you reside in as Terms and Conditions can differ @Anonymous User  ?

Can you link to the T&C's your quoting from.

I'm in the UK and here are some of the information Samsung provides in relation to Samsung Care +

From Samsung Care + Terms and Conditions, Pdf 

Samsung Care + should be bought at the time of purchase or within 30 days of the purchase date.

Personally I have my phone's covered by my Home Contents Insurance policy.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Aklima
Big Cheese
Options
Hi,
The website will be correct. It's mostly likely to be admin error.
0 Likes
Solution
AndrewL
Moderator
Moderator
Options

@Anonymous User: I've had a look into this for you, and if you purchased your phone from a retailer, and have owned it for less than 6 months, then you can purchase Samsung Care+ via the following link. You'll need your IMEI or serial number to get started, which can be found in Settings > About Phone. 

https://uk.samsungcareplus.allianz-assistance.com/

0 Likes
Anonymous User
Not applicable
Options
Thanks i ended up going elsewhere
0 Likes
WelshPaul
Troubleshooter
Options

@BandOfBrothers wrote:

Samsung Care + should be bought at the time of purchase or within 30 days of the purchase date.

Personally I have my phone's covered by my Home Contents Insurance policy.


It's six months now...

I won't put my phone on my home contents insurance, did that once and made a claim and when my renewal came round both my car and home contents insurance (same provider/policy) sky rocketed as a result of the claim.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
0 Likes