17-10-2021 04:03 PM
17-10-2021 04:19 PM
17-10-2021 05:28 PM
@Heshe Hello, try to remove the SIM card and try it in another device. If the problem is found in your phone: 1.Go to Help / Diagnosis / Mobile network and check. 2.Restart the phone in safe mode and check if the problem persists. If the problem disappears - uninstall the last installed applications. 3. Try Reset network settings: it is located in General administration / reset.
You may have to Factory Reset the device as it is a serious problem. Please backup and reset your phone, but don't reset the backup. Install everything from scratch.
"The quieter you become-the more you are able to hear..."
19-10-2021 12:28 AM
19-10-2021 12:29 AM
19-10-2021 01:43 PM
@Heshe: To troubleshoot the issue please open the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Barring > Voice Call, and make sure that all options here are toggled off, especially 'All Outgoing Calls'.. Now, head to Settings > Connections > Flight Mode, and toggle this off if it is enabled. If the issue persists, please remove your SIM, give the gold contacts a rub, and put it back to see if this helps. If the issue is only affecting certain contacts, please open the Contacts app, select an affected contact, tap the 3 dots in the top right, and select Unblock Contact, if applicable. I also recommend reaching out to your network provider to see if there are any restrictions on your account, or to the service in your current area. If you're on a Pay As You Go contract, you should also double check to make sure that you have sufficient credit to make calls/send texts.