I have noticed that Face Id unlock is too slow or sometimes never recognise my face to unlock. While touch id is also problematic and asks to press harder each time. I have never faced this issue in my S10 phone. How can I fix this. Any help would be highly appreciated.
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@umairnow: If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. Consider the following when using face recognition:
• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean
• Ensure your image is not blurry for better match results
If it still isn't working properly, please head to Settings > Biometrics and Security > Face Recognition > Remove Face Data > Remove, then re-scan your face. To enhance the feature, select Add Alternative Look and add an alternative image.