29-01-2021 04:24 PM
I have just received the Samsung S21 Ultra 512gb and I must say the quality of the photos taken by the camera are shockingly bad, I compared them to my Note9 and they are much more sharper. I don't know whether it's a software update related issue but I will most likely return my phone if there is no improvement in the next couple of days.
Is anyone else experiencing the same?
07-02-2021 08:30 AM
Did you send the earbud pro and smarttag back too?
07-02-2021 09:13 AM
07-02-2021 01:31 PM
Did you do a trade in? I am thinking of returning but did a trade in (haven't sent it off yet) but what happens if I do return, they won't send my old phone back so do they refund the full price?
I just tried covering up each lense when selected and it did block each lense correctly, trying to work out how to check if the lser focus works but covering it up makes no difference, any ideas?
15-02-2021 01:34 AM
15-02-2021 01:44 AM
15-02-2021 07:01 AM
15-02-2021 10:22 AM
Yes, please. As @Simmo71 said. Could you please post comparison pictures?
15-02-2021 10:57 PM
I'm also curious - who did you contact regarding service as I've got some potential issues that need addressing and have thus been unable to find a proper warranty contact.
04-04-2021 08:53 AM
I agree!! I'm coming from an S9 and I miss my S9 camera all the time! I'm so extremely disappointed. I don't take photos as often as I used to. I just feel discouraged to take photos now. It's so sad. I mostly take photos of people and mirror selfies (using rear camera). The images look so weird. It makes skin look so blurry and weird. It feels as if it's removing information...but at the same time, why are the images so contrasted??? I have to decrease the contrast and highlights + lessen the blacks and shadows to get what I want and even then I can't fix the skin problem. I've been trying to toggle the settings with scene optimizer and HDR and it still sucks! Even taking photos of objects is bad. I'm so extremely frustrated and disappointed that I made a Samsung Community account just so I can post about this. Samsung, please!! Are these cameras just all fluff to you?
26-05-2021 09:23 PM