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Original topic:

Samsung rewards

(Topic created on: 14-12-2021 02:16 PM)
Alannah
First Poster
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Galaxy S21 Series
Why are my Samsung rewards only redeemable in Spain? I've never been to Spain. 
3 REPLIES 3
CarlH
Moderator
Moderator
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Galaxy S21 Series

Hi @Alannah. Where are you based please and where did you purchase your phone from? Head over to this link too and make sure your profile isn't set to Spain. Once signed in, go to Profile then Edit Personal Information. Hope this helps!

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Alannah
First Poster
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Galaxy S21 Series
Bought and based in the UK. Account is also signed in under UK 🤣. I've already contacted samsung who agree my account is all set up for the UK. Now to contact Samsung pay to fix it 🤦‍♀️
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tren
First Poster
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Galaxy S21 Series
Hi iv just purchased s21 and was told to contact the app to claim laptop, can you help me please
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