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Original topic:

Samsung music not working.

(Topic created on: 25-03-2021 10:07 PM)
72mep
First Poster
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Galaxy S21 Series
Transferred my data from my S10 to my S21 through smart share wirelessly and my Samsung music library not working. You select a song and it very quickly skips through your complete collection?? 
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7 REPLIES 7
Pugs1957
Superuser I
Superuser I
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Galaxy S21 Series

What format are these files?

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72mep
First Poster
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Galaxy S21 Series
WMA - they have worked before on my S10 & S8.
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Joeeye
Hotshot
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Galaxy S21 Series
Did you create and transfer playlists? Are the files located in the same locations?
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72mep
First Poster
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Galaxy S21 Series
No I just transferred all my files through smart switch like I done previously on all of my phones. The files did go straight in to Samsung music where there have always been kept but now cannot play them.
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Pugs1957
Superuser I
Superuser I
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Galaxy S21 Series
These phones no longer recognise what files. If you rename them as mp3 they will work.
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72mep
First Poster
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Galaxy S21 Series
Okay thanks for your reply. it will be to late to rename now as it has downloaded to my phone.
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TomcatTC
Navigator
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Galaxy S21 Series

I wouldn't just rename them, it is best to convert them to mp3 or m4a files as wma files are the windows media audio.

There are android apps that you can download to do this.  I am starting to think that the new music player doesn't have the codecs to play the wma files

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