24-03-2021 08:51 AM
24-03-2021 01:28 PM
What format are these files?
24-03-2021 10:58 PM
25-03-2021 01:40 AM
25-03-2021 08:22 AM
25-03-2021 09:10 AM
25-03-2021 08:39 PM
25-03-2021 09:07 PM
I wouldn't just rename them, it is best to convert them to mp3 or m4a files as wma files are the windows media audio.
There are android apps that you can download to do this. I am starting to think that the new music player doesn't have the codecs to play the wma files
29-10-2021 06:59 PM
Hi, I just transferred from S6 (even older) to S21 using smart switch, and same thing, samsung music won't play. Did you have your issues resolved yet?
19-04-2023 06:04 PM
Transferred all my music from S7 to S21FE and now always get a error message "Failed to play track". Contracted support through chat and was told "Within 24-48hrs our concern team will contact you on the issue to resolve it as its a software issue of the application".