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Original topic:

samsung galaxy s21

(Topic created on: 13-05-2022 03:22 PM)
robchampfn2
Journeyman
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Galaxy S21 Series
i have a s21 ultra every time i charge it, it gets hot an my games have gone off my phone screen pages.......
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3 REPLIES 3
TessM
Moderator
Moderator
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Galaxy S21 Series

Hi @robchampfn2,

If the phone is charging while you're playing, it can become hot and reduce the battery's performance. Take a look at this post to find how to reduce the temperature: https://www.samsung.com/uk/support/mobile-devices/is-there-something-wrong-with-my-samsung-mobile-de...

robchampfn2
Journeyman
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Galaxy S21 Series
it sit on the arm of the sofa charging but what i find strange is apps have gone off my phones aswell
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andykod77
Navigator
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Galaxy S21 Series
Yeah check the games app all your games may have been moved to there
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