06-02-2021 08:38 PM in
06-02-2021 08:39 PM - last edited 06-02-2021 08:46 PM
06-02-2021 08:39 PM in
06-02-2021 09:03 PM - last edited 06-02-2021 11:11 PM
I had same problem over heating ..fry a egg on it hot ..I gave it 5 days to sort out with updates nothing changed for £1329 I said no way and sent back for full refund from Samsung ( UK) never seen anything like it before ..thought it would melt it got that hot ...using camera made it worse ....I've gone back using my S10 5G never gets warm and no problems on that one ... shame on Samsung and with how hot it was getting it must of damaged the inside battery etc was not going to take a chance on it....like I said before I've had all makes of phone and never ever seen a phone get that hot before... not just once but every time I used it
I hear people say wait let it do its thing etc but
I thought for a phone costing £1329 do I take that chance... no way was I
Whilst I appreciate your frustration Terry... I have read this exact same response from you on no less than 6 different posts this evening !
Not everyone has suffered this problem and you have been one of a minority of many many thousands of users.
Bearing in mind we are only 1 week since the launch date, and sometimes issues get through into the public domain.
You may have had a faulty hardware issue... or an isolated fault.. however there are lot of users that are in fact very happy, and thankfully not everyone has suffered the consequences of a hardware problem or software bug... whichever it may be.
I am sorry you feel so aggrieved about your own experience. But please change the record and spamming everyone's posts on the shame and blame thing.
Besides Samsung have also been good enough to take your returned phone and refund your purchase.
I hope your S10 5G continues without fault...and you have a successful search for a new phone. 👍
06-02-2021 09:29 PM in
06-02-2021 09:58 PM in
06-02-2021 10:42 PM - last edited 06-02-2021 11:16 PM
it seems this is a problem with the ultra well its mentioned more of all 3 I think its software has the ultra has a more advanced camera but I think there is a problem with all version's the cpu run flat out doing northing waiting for a new firmware
So when using the camera - how many seconds or minutes pass by before you notice the excessive heat? Is it mainly video that causes the overheating or photos?
Additional : There is another s/w drop rolling out that looks to address this issue amongst several other improvements see post: