07-04-2021 04:19 PM
07-04-2021 06:43 PM
08-04-2021 09:26 AM
Hi, i reset my phone to fix the camera but unfortunately the problem was not solved. tried reseting couple times more but still the same. Booked a repair and as S21 series is new there is no doorstep repair option available. So DPD will be collecting the phone tomorrow morning and will be repaired in 7 days. So Frustrated. it will affect all my day to day activities as i don't have a spare android phone i can only send and receive calls and texts until i receive it back. Not a £1200 quality to be have to send for repair in first 2 months
15-04-2021 10:09 PM
21-04-2021 10:55 PM
17-05-2021 11:41 AM
Hi Mishal, do you have any news?
I have lense blurry on the ultra wide camera and I am not being able to find a "temporary" solution.
I am waiting for a firmware update that hopefully Samsugn will release as soon as possible.
I reported my problem on the community of my country (Italy) at the following link:
If a lot of people report the problem the easier it is for Samsung to notice and fix it soon.
17-05-2021 02:13 PM
18-05-2021 04:29 PM
Hi @Mishal ,
today I ran a test that seems to have worked but I need to investigate if it always works.
I would like to see if it works for others as well.
On my S21 Ultra the problem occurs on the ultra wide angle cam but it may be common to yours.
I think the problem could be the laser AF sensor, so I tried to keep a finger on this sensor while I frame a scene alternating it with a macro scene, when I go back to the pan the focus works.
Can you give it a try too?
If it works we understand where the problem lies and the Samsung developers know where to put their hand!
Let me know.
19-05-2021 12:37 PM
01-06-2021 09:15 AM
UPDATE:
after reading many forums on the web I have read about similar situations on old Samsung flagships in which to fix the problem it was enough to tap the smartphone.
Well, I tried and it actually worked. This brings the hardware issue back into play.
I have been to a Samsung service center, they recognized the problem and they will contact me to make a repair appointment.
We hope to solve it definitively!
01-06-2021 09:54 AM