Hi to all,
In this forum are so much topic about overheating S21U. One problem is when you use a camera, and second one when using multitasking.
They are BIG number of users that have this problem, all the world, so many topics, redit, xda forum, other languages forums, YouTube and etc.. And doesn't matter is in your device Snapdragon or Exynos.
The heat is so BIG that you can only use your camera just from 5 minutes to 10 minutes and then you get notification that camera app need to be close because of overheating. Doesn't matter did you take photos, or your camera app is just open and waiting for your order, or recording video (1080p, 4k, 8k) your phone will so much overheat that you will feel that very good.
And, I know you will write here how to fix... but for now they are no fix. We try all of your recommendations. Even send device to your service, they back the device, say it is repair but no, it is the same.
Several my friends and many users do so much thing what have you recommend, wipe-chace, factory reset, update to last AUB9, go to your local store, they send to repair station, they back from repair station and still the same. We all do this, me, my friend from London, second from Belgrade, third in New Yourk... and many S21U users from this forum.
This is a winter time and if we cant use camera now, so what to do in summer?
Please Samsung, release the update if is possible to fix this. But ASOP. PLEASE be honest to us and write something about this problem.
We need your answer. Thx a lot.
P.S. sorry for bad English.
Thx a lot for your answer, and your compliment
Samsung has suspended phone shipments for the past 30 days. I think you already know, many on forum wrote here. And they said they will ship every Samsung phone to every market at end of February
So you think the "second batch" of S21 phones will not habe that issue?
i got this one twice the first few days when i was having video calls on Messenger.
will they ever address the overheating issue?? they blame it on many active apps on the background but this is not the case ofc. I think it's the 5G signal