S4 watch and S21 phone

[yorkie71]

Hi can anyone help please. Since the last update of my s4 watch. I am struggling to connect the watch and phone. Any ideas? Please 

[TessM]

Hi @yorkie71 ,

happy to help you with this. Have you had the watch connected to your S21 before or any other device? Do you get any error code or message when you attempt to do this? 

This help may also help you get this sorted: https://www.samsung.com/us/support/troubleshooting/TSG01003238/#:~:text=If%20your%20watch%20will%20n....