S22 series have the Beta programme at the moment

[SophieMarie]

If you have the Samsung S21 series. You have to wait for the Beta programme banner. If you don't believe me, tap support and click on text chat. A live person will speak to you I was speaking to someone for two hours asking about the Beta programme for Samsung S21 series and he said it won't be till September/ October time. 

[Robbie-35]

What they have told u is wrong, I've had the beta programme from yesterday.

[Antonz85]

Yep robbie agreed the banner is already there sophie. Your information like i said previously is wrong.
The main problem is im not getting the software still on my s21+

[SophieMarie]

I see no banner

[SophieMarie]

What phone you got

[SophieMarie]

But I see no banner

[SophieMarie]

I have no banner

[Robbie-35]

Base s21

[Robbie-35]

Strange. I have seen a few posts of people with the s21+ saying they aren't getting it come through unless there's an issue with the update for that device.

[Antonz85]

Which model s21 do you have sophie? And is it unlocked.
Where did you purchase it?