Hi guys, I've read some horror stories on here regarding the s21ultra and I feel for you guys, I really do, I've been a samsung fan for years and have many samsung devices including the s7edge, note9, s10plus, and note 10plus 5g which I traded in for the s21ultra, I received my new device on the release date, s21ultra 256gb 5g exynos chip in phantom Black, along with the new buds Pro and smart tag, and honestly guys, this has to be samsungs best phone to date, it's an amazing piece of kit we'll worth the upgrade from the note10plus, which was a fantastic phone itself, and I can't fault samsungs customer support and after sales service, if you have an issue with your device, samsung will bend over backwards to resolve the problem, a big shout out to Samsung.