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S21ultra shuts down randomly

(Topic created on: 16-12-2022 10:38 PM)
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joannajo
Student
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Anyone else having this problem, it's driving me insane! 

I always make sure I have it on charge overnight so it's ready for the next day, some days it'll just randomly shut down & restart.

Purchase from Samsung November 2021. 
3 REPLIES 3
AndrewL
Moderator
Moderator
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@joannajo: Can you try heading to Settings > Battery and Device Care > Auto optimisation, and toggle off 'Restart when needed' if it is active? 

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joannajo
Student
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Thanks I'll give that a try.
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XTWXTOMEHAWK
Apprentice
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I have it off and still not working
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