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S21 Ultra

(Topic created on: 15-07-2021 03:46 AM)
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Margè
Explorer
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Can anyone explain why my phone is changing names in my contacts, when I go to edit to change them back, they are still the same original name but when I go back into my contacts it's still under a different name?
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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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That's weird @Margè 

I'm wondering if your phone is syncing with another contact list i.e in Google contacts etc which is affecting your Samsung Contacts list.

To rule that out check what your phone is syncing with.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AndrewL
Moderator
Moderator
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@Margè: Further to the advice offered by @BandOfBrothers you may wish to try moving your contacts to your phone's internal storage to see if this resolves the issue. To proceed, head to the Contacts app > Tap the 3 lines in the top left > Manage Contacts > Move Contacts > From (choose your current storage location > Move > Select the contacts you want to move, or hit 'All' in the top left > To (select 'Phone') > Move.