Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

s21 ultra

(Topic created on: 31-01-2021 11:13 PM)
410 Views
Nomisreprah
Apprentice
Options
OK so after using camera for around 10 mins to just see what it can do, suddenly the phone gets ultra hot and decides to tell me that I have to wait for the phone to cool down before I can use the camera again, this is in a room at about 17 degrees centigrade what the hell is it going to be like in a hot country. Please advise samsung
17 REPLIES 17
hmmmmmmmmm
Pioneer
Options
when did you setup the phone properly then I can see if its anything to do with that or not
0 Likes
hmmmmmmmmm
Pioneer
Options
also maybe try to turn of wifi/cellular on your phone that could add to it also if your charging your phone it will get hotter so try unplugging it it also could be if your phone was low at time of in camera
0 Likes
hmmmmmmmmm
Pioneer
Options
or try closing all of your other apps that could cause heat if too many apps open
0 Likes
hmmmmmmmmm
Pioneer
Options
if none of those work then try going into
0 Likes
hmmmmmmmmm
Pioneer
Options
first
0 Likes
hmmmmmmmmm
Pioneer
Options
first

Screenshot_20210131-230700_Samsung Members_731.jpg

0 Likes
hmmmmmmmmm
Pioneer
Options
secondly

Screenshot_20210131-230852_Samsung Members_735.jpg

hmmmmmmmmm
Pioneer
Options
finally it will go into a chat with a higher up person than me in samsung to help you get sorted hope it helps
0 Likes
Shamrock_Sean
Voyager
Options
Mine has never gotten hot barely even warm and that's been in a very warm room with a fire on