Hi,
In the last last month or so when I play video's on YouTube/Instagram etc there's maybe a 3 second pause where the sound plays and then the video catches up.
It happens randomly but often enough it's extremely annoying.
Tried all the usual reset/cache clears, uninstalled apps, checked my old Huawei P30 which still functions perfect and no change.
Now I've also noticed once or twice when recording a video, it looks like im recording it in 20 fps etc even when on 1080p/60fps settings (not the 4k one, which never looks good tbh)
I've looked on the forums and seen multiple posts from people about similar issues going back to Oct/Nov last year.
Contacted support today and all I got was:
Since the issue occurred after installing the latest software update, possible that this issue is caused by a minor software glitches from the recent update. In this case, we do highly suggest to send an error reports directly to our software developers through Samsung members application. This will allow them to further isolate what is causing the issue and will definitely come up with an update to rectify the issue.
I got the phone for myself mid Sep 2021 as birthday gift to myself. Never had a flagship phone and wanted to jump up from the Hauwei P3O which has been great in the time I've had it.
So blowing out 1300 euros, 30 for a plug, 50 for a power brick and another 279 for the watch.. I've invested plenty in Samsung as a first time customer.
I've tried to deal with the rubbish battery life (it amazes me that they say the way to get longer battery life is basically turn everything on your phone off) but this is ridiculous.
I've only dealt with Samsung support once prior to this and they were so horrendous to deal with.
Is this 'expected behavior' with them and their products?
