14-09-2022 04:51 AM
My Phone will not work With the USB C to Aux adapter, USB C flash drives, Nothing. I Used to be able listen to music with the USB C Dongle, but randomly it stopped working. I used to be able to put a flash drive in my phone and it would work. When I plug in the USB C adapter, it will pop up saying Charging Connected device via USB. If i click on it, it wont let me switch roles and the phone doesn't detect headphones. I used to be able to listen to music and use anything just fine, then it stopped working randomly. I Bought a brand new Samsung Dongle and it still wont work or switch. I have Used an Apple adapter and it works. What is the Issue? Do I have to buy an apple product just to make my Samsung work?
14-09-2022 07:15 AM
Hi @cfish11,
Since when did this problem start? Are you on beta? As you are able to charge, the usb port seems to be working.
You could try a couple of things -
1. Verify that the usb c port is clean
2. Via Samsung Members app or feom Setting > Battery and device care, run Diagnostics. It show if there is any issue with the usb port.
3. Setting > Apps > show system apps > Samsung USB-C headset > Force stop and restart your phone
4. Go back to Samsung USB-C headset > click on the 3 dots > uninstall updates >Restart
5. Clear the phone cache partition
14-09-2022 10:51 AM